Privacy Policy

VERTIMAX PRIVACY STATEMENT

Updated on: July 22, 2025

VertiMax LLC ("VertiMax," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our websites, including vertimax.com and shop.vertimax.com (collectively, the "Site").

1. Information We Collect We collect personal information you provide to us directly, including:

• Contact information (e.g., name, email, phone number)

• Billing and shipping address

• Payment information (processed via Shopify Payments)

• Account login information (for the VertiMax App)

• Any other information you choose to provide (e.g., through forms or surveys)

We also automatically collect certain data:

• Device and browser type

• IP address

• Pages viewed and actions taken on our Site

• Cookies and tracking data via Google Analytics, Meta Pixel, and similar tools

2. How We Use Your Information We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate with you about your order or account

• Send marketing communications (you may opt out at any time)

• Improve and personalize your user experience

• Ensure security and prevent fraud

3. Sharing Your Information We share your information with trusted third-party providers as needed:

• Shopify (ecommerce hosting and payments)

• Shipping partners (to deliver your order)

• CRM platforms (to manage communications)

• Advertising partners (for retargeting and analytics)

We do not sell your personal information.

4. Cookies and Tracking Technologies Our Site uses cookies to enhance your experience. These may be set by us or third parties like Google or Meta to collect data for analytics or marketing. You can control cookie settings in your browser.

5. Data Retention We retain your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights You may:

• Request access to or deletion of your data

• Opt out of marketing emails using the link in our emails

• Manage cookie preferences in your browser

7. Children's Privacy Our Site is not directed to children under 13. We do not knowingly collect personal information from children.

8. International Users & Cross-Border Transactions While VertiMax LLC is based in Florida, USA, purchases directly through our e-commerce site (shop.vertimax.com) are limited to customers within the United States. However, international customers may be able to purchase VertiMax products through our authorized distributors overseas. If you are located outside the U.S., please contact us at info@vertimax.com to inquire about international purchasing options.

9. Contact Us For questions or concerns, contact us at:

VertiMax LLC
400 N Ashley Drive, Suite 2600
Tampa, FL 33602

Phone: 1-800-699-5867
Email: info@vertimax.com

9. SMS Communications
When you opt in to receive SMS messages from VertiMax, you agree to receive recurring text messages, including promotions, product updates, and transactional alerts, from VertiMax at the phone number you provided.

• Message frequency: Varies based on your interactions.

• Message and data rates may apply.

• Opt-out: Text STOP to unsubscribe.

• Help: Text HELP for assistance or contact info@vertimax.com / 1-800-699-5867.

• Consent is not a condition of any purchase.

Your phone number is securely stored and will not be shared or sold to third parties for their own marketing purposes. We maintain records of your consent in accordance with applicable law and industry guidelines.

10. On-Site SMS Opt-In Disclosure When opting into our SMS program via any form or checkout, the following disclosure will be presented alongside the phone number field:

“By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from VertiMax at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View our Terms & Privacy.”